Support available


Support available

Contact details

Bristol City Council-

We Are Bristol support line


Offers support to residents across the city. Call handlers will be available initially during office hours (8.30am to 5pm, Monday to Friday) to provide support for people with a wide range of needs, including obtaining food supplies, other essential items, and medication. They can also help arrange follow-up support with different organisations

The We Are Bristol support phone number: 0117 3523011  will

Age UK Bristol

Helpline, phone befriending service and shopping. 



 0117 9297537

COEXIST Mivart Street Studios Easton

Producing 600 cooked meals per week for delivery to those in need. More info to follow soon.



St Monica Trust 


Emergency funding for people over 40 on low incomes with long term conditions during crisis. Plus Community Fund

For a referral form ring 0117 9494003 or go to

Bristol Old People’s Forum 

BOPF have an online information hub.

Tel: 0117 9279222.


Advice centres such as St Paul’s Advice centre, Bristol North Advice Centre, South Bristol Advice Services and Citizen’s Advice are still offering support over the phone. Also Bristol Law Centre, WECIL, Talking Money, BCC Customer service point and Wessex Water.

















Emergency food to Vulnerable People 



Tel: 0800 – 0288327

Can Do Bristol

The Community Resources Team is coordinating this city-wide volunteering programme and will be linking volunteers up with projects across the city in the coming weeks.

Register at today to join the growing Can Do Community.


ACORN Coronavirus Community Support

Coronavirus Community Support is organising local volunteers to support people in the community who need shopping, prescription collection, post and anything else they may need if they are stuck at home. If you need help or want to volunteer get in touch. They have groups in Easton, Fishponds and other parts of Bristol. Some volunteers may not be DBS checked.

Find out more about Acorn Union Support Networks at


BS5 Community Care (COVID-19 Mutual Aid)


An informal group for the BS5 Community to rally around, show solidarity and support those that need it in our neighbourhood.

Some volunteers may not be DBS checked but you can request that they are.

People offering help, you can sign up to help via Facebook. 

Tel: 07985237457 or email


VOSCUR Resources for those self-organising and working with volunteers


VOSCUR has put together lots of resources including; risk assessment tools, advice in different languages, data protection and more.

Find out more at or call 0117 9099949.


The Plough Inn, Easton Cowboys and Cowgirls sports and social club




The pub and club have established a free food delivery service for East Bristol during the lockdown. They have so far delivered 149 boxes containing fresh fruit and vegetables, as well as tinned and dried goods donated by Essential Wholefoods, to members of the community who are struggling to obtain food. Anyone is welcome to apply for a box - whether vulnerable, self-isolating or struggling financially due to the crisis, as well as front line staff who may be too busy to shop. 

Tel: 0117 9558556.



National Food Service Bristol




National Food Service Bristol is collaborating with Super Supper Club and Baggator to provide pre-prepared meals for vulnerable people If you or someone you know needs access to food, please call our helpline now. Call any time to leave a message and a volunteer will get back to you between 10am to 6pm, Monday to Friday. Delicious cooked meals delivered frozen for free anywhere in Bristol. We need volunteers - delivery people, phone line managers, qualified cooks. 

Food Package Helpline: 0117 325 0450.

Please email



Every Saturday from 4 April, 11am to 1pm, Barton Hill Settlement. Two volunteers will pack food parcels at Barton Hill Settlement, and cyclists will deliver these parcels using Food Cycle trailers to people in the local area. If you’re unable to go shopping due to illness, self-isolation or other reasons due to the coronavirus, please fill out the form in the link to sign up for a food parcel on a Saturday.  

Referral form link Contact Alex Hatherly   or Call 07377 866335.


Wellspring Settlement


The Settlement remains open as a community hub for Lawrence Hill and is providing services for the most vulnerable individuals and families in the area, including emergency food, lots of contact, support and practical advice. They are also recruiting volunteers to work with them.


Contact Elaine Flint:  for more information

Womankind helpline


Offering women up to 50 minutes of emotional listening support either via their phone lines or web chat. They will listen to you and support you to talk about how you are feeling and what’s going on in your life. Talking about and exploring difficulties and feelings can help you to make sense of what’s happening and why you feel the way you do. 

Phone lines are open:Monday & Tuesday, 10am to 12pm / 1pm to 3pm / 8pm to 10pm; Wednesday, 10am to 12pm / 1pm to 3pm; Thursday & Friday, 10am to 12pm.  

Call 0345 458 2914 / 0117 916 6461


Web chat is open: Monday, 1pm to 3pm / 8pm to 10pm; Tuesday, 10am to 12pm / 8pm to 10pm; Thursday & Friday, 10am to 12noon. Access via our website

Councillor Virtual Surgeries


Usually, Easton and Lawrence Hill Councillors hold their monthly surgeries on a Saturday, but they recognise that many people need assistance at the moment, so they will be holding regular surgeries by phone. Queries should be in relation to Council services like housing, education, social care, planning. Issues related to employment and benefits and other national issues should be referred to the relevant agencies or MPs.

Councillors can also be contacted at other times, but they thought it would be useful to be able to pass on these surgeries times so isolated residents can feel confident that they can get the support they need



One councillor will cover the following days over the next few weeks and can deal with queries from any residents in Easton or Lawrence Hill:

- Cllr. Afzal Shah will cover Mondays 2pm to 4pm on 07789701603

- Cllr. Hibaq Jama will cover Wednesdays 2pm to 4pm on 07786732945

- Cllr. Marg Hickman will cover Fridays 2pm to 4pm on 07967733735

- Cllr. Ruth Pickersgill will cover Saturdays 2pm to 4pm on 07818422871



Bristol Library service, Junction 3 Library


The library service has a full range of e-resources available, audiobooks, newspapers, e-books. If people aren’t members yet you can join online and you will be given a temporary membership number which will give you full access for up to 4 months. Join the library. They are also online with Facebook story time at 2pm Monday to Friday on our Facebook page..


Email:  or call: 0117 9223001

Independent food and businesses BS5 and Bristol wide


Bristol Food Union is supporting independent food producers and suppliers to adapt production systems in the face of unprecedented challenges, to make sure that they continue to bring food in from the fields, deliver meals safely to your doors and keep our nation well-fed. There are ways that you can help, from your home and with the click of a button, to support and sustain Bristol’s food & farming communities.  



Find out more at



The Lockdown Economy

The Lockdown Economy is a website of independent businesses offering useful services during the lockdown, including meals, fitness, mental health support, groceries, yoga, arts & crafts, and classes.

Find out more at


Up Our Street, Easton Community Centre & Felix Road Adventure Playground

We are delivering free weekly food parcels to those struggling financially or who are vulnerable. Food parcel deliveries take place on a Thursday, so please get in touch before then to discuss your requirements.



 For families, we have art packs created by local artists Studio Meraki, to keep the children entertained

Please call or email Stacy (07810 506 980 / or Pat (07986 949 493 / to discuss your needs and arrange for one of our Can Do Bristol volunteers to drop off a food parcel, pick up a prescription, or run other essential errands